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[message]FAQ
All clothing measurements are on the product pages, which you’ll find in the size guide. You can see the instructions in the size guide and find your exact measurements in inches or cm.
Orders with available stock are processed quickly to ensure that they arrive to you as soon as possible. For this reason, orders cannot be cancelled or modified once they have been confirmed.
You are welcome to return or exchange your order once received, as indicated in our Delivery and Return Policy. For further help,please get in touch with us at customer@celestemendis.com
You can always check the status of your order by logging in to the Celeste Mendis account used to place the order and checking your order history.
If you do not have a registered account, you can check your order status using the link you received by email. Enter the order number and check your status.
All our orders are delivered in branded packaging. Each clothing item comes in a sustainable dust bag placed in a recycled corrugated packaging box. We have made conscious choices when selecting eco-friendly materials for our packaging.
Please email us at customer@celestemendis.com Monday through Friday from 9:00 to 18:00 GMT.
You may experience a short delay after you have placed your order and before you receive the order summary/confirmation. You should also check your "Spam" inbox, as the message may have been redirected depending on your email settings. If you still have not received an email, please contact us.